INFINITI Premium Care Plan in Atlanta, GA

I was very pleased with my experience at Roswell Infinity. Elizabeth made the buying process very pleasant. Best car buying experience I've ever had!

Very friendly, courteous, knowledgeable.

Treated me well, gave a fair price for the trade, easy closing. Keenan Jones was great!

Keenan was professional and very informative and had patience when asked Questions to.. I recommend Roswell INFINITI of North Atlanta was a good CHOICE!

What an awesome experience from start to finish. I purchased an INFINITI from out of state. I communicated with Kristen througout the process, and when I arrived I dealt with Wendell. They immediately made me feel like family, and I felt good about my purchase the moment I stepped into the dealership. Everyone was friendly, and I was excited about traveling to this dearlership to make this purchase. I wish I was local, I would definitely use them again and again. What a great purchasing explerience from start to finish.

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Erica in service is amazing ! It’s like having my own concierge for my car. She knows me when I call and communication is impeccable from beginning to end.

The service here is amazing, #1 in ATL. I will always bring my vehicle to Roswell INFINITI dealership.

Great experience, Elizabeth was very patient and knowledgeable. Would do business with them again.

Jennifer and the team at Roswell INFINITI were great to work with and made the process easy! Very professional and delivered on their word.

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My experience at Roswell INFINITI of North Atlanta dealership was exceptional. From the moment I walked in, I was greeted by friendly, professional staff who were willing to answer all my questions. The variety of vehicles on display was impressive, and they helped me find the perfect car that suited my needs and budget. The transaction was transparent and without any unpleasant surprises, which gave me confidence in my purchase. Additionally, the after-sales service has been equally impressive, with a customer service team always ready to help. I highly recommend this dealership to anyone looking to buy a car with ...

Highly recommend

We just had our brakes replaced yesterday. Everything was wonderful! And our service representative, Esmeralda, was particularly great. She went out of her way to make my experience an exceptional one—from start to finish---and I VERY much appreciate it! Thanks again, B. L. Mason BTW, Esmeralda also helped us several months ago in an emergency “flat tire” situation. We were in a tough situation and she went “above and beyond” the normal call of duty to get us turned around and back on the road quickly. We VERY much appreciated all of her help, kindness and guidance.

Dominic is a fantastic, honest salesman and a great representation of Roswell INFINITI. It is quite obvious that he sees and treats you as a concerned buyer, not just a number. He took the time to sit with me and make sure I was getting a deal that aligns exactly with my needs. I highly recommend that anybody visiting this dealership requests Dominic - he will take care of you start to finish without any fluff or tricks.

Elizabeth is the best auto salesperson I've encountered. She is responsive, professional and always smiling. Primarily, Elizabeth will do what it takes to ensure I'm taken care of and my car is taken care of, while making it as easy as going into Publix to pickup a loaf of bread. I will recommend her, this dealership and Mark, in the service department, to all of my friends and family.

The Team at Roswell INFINITI were nothing short of incredible. From the moment I walked in, Elizabeth helped me, listened to me, rivalled any other sales associate at other dealerships with her knowledge of the intricacies of every vehicle I was considering, and seemed to really understand my wants and needs in a new car. The Manager worked closely with me and I walked away feeling that I got the fairest deal possible. I fell in love with the INFINITI brand because of this dealership.

I did not think I was gonna walk out with a car, and Anthony Smith along with Matt Ryerson from finance went above and beyond to make sure I was taken care of. No games. Everything I asked for, they provided and went beyond. The smoothest car experience i’ve probably ever had.

My husband and I enjoyed our sales experience with Quintin! He made our visit to Roswell INFINITI very pleasant. “New” Matt in finance was great as well! Thanks guys!!

Wendell is knowledgeable, personable, and always works out the best deal. I’m on my 2nd INFINITI with him and I drove 20 miles out of the way just to work with him again. He’s the best!

We came into Roswell INFINITI looking to replace a car that was totaled in an accident. We were greeted by Dominic La Barrie and I can not say enough good things about his professionalism and customer service. He showed us a couple of models, answered all of our questions and put no pressure on us. Dominic continued to follow up with us throughout the process. If you are looking for a new or pre-owned car I, Dominic and Roswell INFINITI is a great place to start.

Roswell Infinity and Jennifer were awesome. The level of professionalism was above board. They were all patient and helpful. I will recommend them to others and look forward to building a long relationship because Jennifer knows her stuff!!!😃

Esmerelda Rivera in express service was great to work with. Very nice and professional. I will continue to bring my car here for service!

Great cars and great service

Very good service, excellent . Service representative extremely helpful. Work was performed quickly and very efficient

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I have been fully satisfied with all aspects of the dealership that I have so far experienced. I look forward to continuing superior service in the future.

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Chris Hanson in service is the most helpful and kind person I’ve ever encountered in the service industry! So much so, that our family will continue to purchase and service all our vehicles wherever he is at!

This being my wife and I second INFINITI, Jennifer Townsend of Roswell INFINITI was AMAZING!!!!! She, her manager and Matt the finance guy went over and beyond for us! Treated us like we mattered. We told them what we wanted and they DELIVERED. They listen and addressed our concerns and any issues that we encountered. They were so understanding and didn’t turn their backs on us. Wasn’t pushy or trying to upsell products, services, etc. Thanks to you all again for all your hard work and getting us what we wanted. Give them a try! They can do ...

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Best customer service experience I’ve ever had

Excellent Service. Mark Crutchfield is great Advisor.

I purchased a vehicle at Roswell INFINITI of North Atlanta in July 2023 and worked with Jennifer Townsend. She was great! She was so nice and knew her stuff and worked hard to get me that vehicle and drive it home that day. Everybody else that I worked with were very nice as well. I recommend them if you need a new car.

I bought my vehicle from out of town and worked with Kristen. She was very reliable, trustworthy, quick to respond to messages and concerns, and very genuine. I trusted her right off the bat with buying my vehicle and she addressed all my questions with no hesitation. In addition, I worked with the internet sales manager, Damone, who was thoughtful enough to meet me half way with my vehicle. He went over all the technological details of my vehicle and gave me a nice quick orientation to it. In addition, the finance manager, Steve was very efficient, kind and patient ...

Great experience buying from Roswell INFINITI! Elizabeth’s communication and commitment was absolutely the best of any sales consultant we have every worked with! 🔥

Jasmine Blake provided outstanding service. Very professional and confident in her job. Well done!!!!😊 I'll be back.

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Great service,excellent time in/out, friendly, professional & courteous

Dealership friendly and welcoming. Reviewed inventory online which made decision much easier and the car I wanted was exactly as listed. No surprises.

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We really enjoyed working with Jennifer Townsend. She helped us narrow down the car we wanted and communicated with us until the perfect QX60 was found. I highly recommend working with Jennifer if you are looking for a car.

Jennifer was amazing from start to finish. Very honest, told us our options and the closing of the deal was seamless. Overall, buying a new car can be very stressful these days, however Jennifer made it stress free!!! Jennifer even took the time out to show me all the amazing features of my new baby!!!! Left with my new Qx60... I would certainly recommend Jennifer!! 10 stars outta 10 in my book!! Thank you Jennifer <3

Anthony Smith is awesome. I was in the market for a used car and came to drive a specific vehicle. Anthony took great care of me then encouraged me to check out another vehicle that cost less than the one I came to see. He offered no pressure and was very knowledgeable. I was early in my car search and did not end up purchasing from Roswell Infinity but would have been glad to do business with them had they had the vehicle I ended up choosing. I would recommend them to anyone looking for a new Infinity or quality ...

Quintin made the car buying process smooth. He took his time to make sure I found the perfect car as well as answered ALL of my questions. Buy an INFINITI and ask for Quintin!!!!

Great customer service and reasonably priced. Ask for Fredy Flores. He all about customer service and does not advise any unnecessary services. The Service department's level of service is about making you happy and to make sure you always come there and to invest in INFINITI. INFINITI vehicles are the best 'bang for the buck'! Great vehicle and great customer service at the Roswell location.

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I have nothing but great things to say about Dominic La Barrie! He greeted me at the door with a pleasant smile as I told him which vehicle I was interested in. He was very knowledgeable about the vehicle, and was able to answer all of my questions and address all my concerns regarding the QX60 I was interested in buying. Mr. La Barrie provided nothing but excellence with assisting me with my purchase and I highly recommend him and the entire Roswell INFINITI staff as everyone was pleasant and accommodating.

Mike Reyes was awesome! Not a normal pushy salesman and helpful every step of the way getting me into a new car that I really didn’t want but needed since mine had some serious issues. Made the process smooth and painless (except the paying part) and made friends with my dad and even brought him a cigar. Went above normal standards which I always receive from this particular INFINITI. Matt in finance was great too and super helpful. Thank you all!

We had the most pleasant experience at Roswell INFINITI! Anthony, Dereck, and Kristen were awesome!! Definitely earned my business!! No pressure at all!! Eager to answer any questions and show you anything you want to see, before you make any decisions!!

Great experience. Recently bought a used Nissan Maxima from Roswell INFINITI. Damone was awesome. He was honest, relaxed, worked hard to get me the best deal, was super friendly, even let me test drive a Q50 sport. They also worked hard to get the process done quickly as I was in a time crunch. He also reached out a couple days later to wish me a happy birthday and check on how my experience with the car was going. Would definitely recommend Damone as a salesperson. Finance department was great too. Would highly suggest this place if you are looking ...

No pressure and no haggling. Best car buying experience ever! Do yourself a favor and go see Jennifer Townsend! She is professional and friendly and got us in and out quickly!

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Dominic LaBarrie ,Sales and Leasing Consultant, was very helpful and we got our dream car.

Great experience at Roswell infinity, I highly recommend this dealership. I am very happy with my QX50.

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Great working with the Roswell INFINITI. Everyone went above and beyond to make it a smooth transaction

Thanks to Wendell Collins & entire staff of Roswell INFINITI on my purchase of Q 50 ! Did what they said they would & provide the necessary info for me to make a long distance purchase !!! Thanks for the Family friendly atmosphere & honesty!!!

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This place rocks for service. Every person you meet there is customer oriented. They are very conscious of not wasting your time and fixing your vehicle. I made a reservation and was ushered in for service expeditiously. For visits longer than an hour, they give you a loaner to do what you need to rather than wait. Esmeralda was excellent to deal with. She kept me informed along the way and was professional , knowledgeable and courteous. I highly recommend Roswell INFINITI for your auto needs.

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The entire staff was phenomenal with great customer service! Ms. Jennifer especially was amazing! From pulling onto the lot to pulling off, she was very helpful and knowledgeable about the QX60 I purchased!

Fredy is an awesome service advisor. Very professional. It is always a pleasure when I visit Roswell INFINITI.

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Jennifer Townsend made this the best car-buying experience we have ever had.

Floor mats still not available for pick up, but tthe place is always clean and ready to sell

This was the BEST car-buying experience we have ever had (and we are not young). Jennifer's product knowledge is UNMATCHED and her listening skills were AMAZING! She actually steered us to a less expensive car because she listened to us and knew we would be happier with a QX60 than a QX80. She was correct! We had not even entertained the idea of purchasing a QX60 until she suggested that we "just take a look at one and see if it may be a better fit". This is our first INFINITI but I don't think it ...

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Dominic was a great salesman and was a huge help

Jennifer was lovely to work with and found me the exact car I needed! She helped make some decisions based on my family needs and made the whole process easy. Thank you Jennifer!

This location gives top tier service all the way around. Derrick, Quincy and Phillip were a pleasure to work with. Thank you for making my experience an awesome one!

Expensive, but always a great experience bringing the car here to get serviced. Always welcoming and punctual, getting an oil change and a multi-inspection usually takes less than an hour.

My experience at INFINITY of Roswell was Ahmazing. Mr Wendell Collins is the best salesman I have ever had in all my car purchasing experience. He went on vacation the next day after I purchased the car and told me he will call me as soon as he returned to get my car in for tenting and he did just that I did not have to call and bug him he call and made sure it got in and out same day "He is awesome" and Funny🙂If you are looking for a vehicle and an amazing salesman ...

Jennifer was a dream to work with! I was involved in a car accident and my car was totaled, so I was forced to buy another. The car shopping experience was so daunting and exhausting until I went to Roswell INFINITI! Jennifer made the entire experience fun and educational. I never felt like I was being pushed into buying from them or upsold. She knew the answer to every question I had and let me play around in the car and drive it as much as I wanted. I love my QX50 and am so happy with my purchase and ...

Just got my second INFINITI. Once again Dominic was my sales person and he’s been there for me since my first INFINITI purchase , not just for the purchase but for everything after. Anytime I was getting vehicle serviced he made sure he checked in with the techs on my behalf. Whole staff from service to sales to financial has been excellent

Purchased my vehicle online. Thank you Elizabeth and Matthew for making the online process flawless!!

Jennifer, Elizabeth, and Matt were all phenomenal! Jennifer reached out to me before I came to set up a time for me to meet with her and was very respectful and understanding of my time and situation. From the moment I arrived I was greeted at the door by Elizabeth who then got Jennifer. Jennifer let me know that she was still in an appointment from that moment and would have Elizabeth show me the car I was interested in. Once Elizabeth pulled the car around I walked outside to find all the car doors, trunk and hood opened. This ...

Wendell Collins is my trusted advisor when purchasing an INFINITI. This is my third purchase from this location and I always have a great experience as well as quality ongoing care and maintenance.

Awesome support from Ryan Ryerson and Matt(finance) made it a stream line process, Ryan's knowledge of the infinity line was outstanding and his follow-up service was a solid 10. We are impressed with the team effort after driving 2hrs to your showroom it was worth the trip. Great service and outstanding team effort

Jennifer did an excellent job of showing me what was available in my price range and put zero pressure on me to buy. I am very happy with the vehicle I purchases as well as the entire sales experience. Everyone I dealt with was friendly and I won't hesitate to go back next time I'm in the market for a new or used car.

Go see Damone! He will shoot you straight and very knowledgeable of the entire line of vehicles that INFINITI offers.

I was so impressed with the service here and Esmerelda Rivera was amazing I will be back soon

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I recently had the pleasure of working with Jennifer Townsend at Roswell INFINITI. She was so very patient with me as I had very specific requests as it relates to the features I wanted in the vehicle I was going to purchase. I am very appreciative of her diligence and consistency with locating the right vehicle for myself and my family.

Wow

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Service dept is a big reason why I drive INFINITI cars. Fair and honest and took great care of me.

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Chris Hansen is the best service customer rep

Great customer service from Derrick and Elizabeth. Highly recommend!

The purchase was very easy and the service department is wonderful. They are prompt, courteous and reliable every time I bring it in for regular service.

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Quintin was an amazing salesperson. He was kind, knowledgeable, and made this experience a very enjoyable one. I would gladly refer my friends and family to work with him.

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My salesman Anthony Smith was extremely helpful throughout the process of my car purchase. He listened to what I wanted and he delivered. One of the best if not the best car shopping experiences I have encountered. Service was exceptional. I would highly recommend.

I went during my lunch break and they were done in time andy break is only a hour long

The Dealership was far from my home but I will come back,. Jennifer was very nice and helpful. she is a keeper.

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Exceptional Service--My express service person made my experience enjoyable --She made my day--could not write a better review..

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My experience in dealing with Roswell INFINITI far exceeded my expectations. I worked with Ryan Ryerson whom was very professional and extremely knowledgeable, he went beyond expectations in explaining in detail all the options available to me during my purchase. Ryan's professionalism is second to none and upon his pursuit in future endeavors.

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Great service by Chris H and team

Wendell was very friendly. He had great customer service. We came in to see an INFINITI QX 60. He made the buying experience easy and explained the difference between the two SUV we were looking to buy. If you are in the Atlanta area and looking for an INFINITI, I highly recommend you to visit this dealership and ask for Wendell. You will not be disappointed.

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Good service

I had an excellent experience. Quinton was extremely attentive, knowledgeable, patient & fun to work with. Far superior to several other dealerships I visited in my search for a new vehicle.

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We recently had a school scavenger hunt, and this INFINITI dealership graciously agreed to be one of our stops. The entire staff, especially the manager, Mr. Baker, and receptionist, Deborah were so accommodating, warm and welcomed the students! We appreciate your time, participation and beautiful dealership. The experience was so memorable for our students.