To be honest, car dealerships and car salesmen typically make me want to run in the opposite direction. But this experience was quite different. We had plenty of time to look around the lot before we were ever approached. When Josh Andrews did come out and introduce himself, he was a pleasant surprise. He was relaxed, knowledgeable and accommodating, without the typical high pressure pitches. We test drove two vehicles, and went forward with a purchase. We were offered a fair trade in on my FX 35. Josh even offered to swing by my house and deliver the brand new floor mats (on order) since he lives reasonably close. This young man did a great job and I’m sure he will go far in the business. My only somewhat negative feedback is with the Finance guy. He rushed through the paperwork signing with little to no explanation, apparently to allow time to engage in high pressure sales of the various extended warranties they were pushing. He did not seem pleased when I declined all offers.

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I was having an issue with my QX50’s console blanking out. My salesman worked with me on it, but when it happened again, he got the car right into the shop. The mechanics had it fixed later in the evening and I was able to pick it up the following day. Everything is working great and the people and overall experience was awesome.

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pressure, educational and informative, and put my interests first. She also went above and beyond to bring the paperwork to me for ease of experience and saved me time and hassle. I can honestly say it was a delightful experience from start to finish. Very impressed with Derrick and the whole dealership as well.

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Thom and the rest of the staff at Roswell INFINITI were a pleasure to work with! Very happy with our experience and my new INFINITI!

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