Everything went well, except the loaner QX80 was filthy inside. Did report it to Elizabeth Marshall, in detail and she said she would relay it to the appropriate person/department/management. I didn't rate price because I have a receipt for $1,500 which was not expected....but when there is service involved, the prices are absorbent. Happy Birthday & Merry Christmas to me!!! 12/12/18

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Mr. Scott, manager of the Service Dept., was an exceptional professional who explained everything in detail. He was courteous and a pleasure to work with.

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I would recommend when dealing with the service department, that you ask for the Service manager. There appears to be a gap in the trading of the service tech dishes, and the service reps.

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Although I was there a week ago for another issue with the car. The service department provided me with yet again exceptional service. Also I'm thankful for my extended warranty two major jobs within a week of each other would have broke the bank. My car now drives like it was on the show room floor again. I'm very satisfied with the service and professionalism of this dealership.

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I was overcharged for a oil change on my 2017 QX60 . $106 thats crazy ! not competitive with other dealers. The price was adjusted when I show other dealerships costs. My car was in the a recall & I was given a loaner that worked out great. I needed 4 new tires & rear breaks/rotors but got this done somewhere else for a $300 savings. I would like to use your service department more but there is such a thing as the internet to shop prices. I can afford to overpay but why for basic services. I love my car !

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