While nobody is excited about getting their car serviced, Roswell INFINITI provided the best experience possible. From how I was greeted, to cleanliness of the waiting area, and the friendliness of everyone I came into contact with. Before I knew it they told me my car was ready.

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Had a pleasant experience at the Roswell INFINITI Location. The service person, Joe, was extremely helpful & knowledgeable.

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Sales associates I dealt with had great product knowledge and were patient with me as I test drove 3 different vehicle types and took a few days to decide what would work best for me. Once I made the decision to purchase a vehicle I was in and out of the dealership in about 3 hours which was a record for me. All staff I dealt with were friendly and professional! Would highly recommend this dealership if you are considering buying an INFINITI in the Roswell area!

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Sales staff and other were just fine. Still would like to have fair price for New Car and trade in upfront and not go thru back and forth. Also selling of extended warrenty not needed at closing as this just appears to be an option for dealership / INFINITI to pocket extra $$$.

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To be honest, car dealerships and car salesmen typically make me want to run in the opposite direction. But this experience was quite different. We had plenty of time to look around the lot before we were ever approached. When Josh Andrews did come out and introduce himself, he was a pleasant surprise. He was relaxed, knowledgeable and accommodating, without the typical high pressure pitches. We test drove two vehicles, and went forward with a purchase. We were offered a fair trade in on my FX 35. Josh even offered to swing by my house and deliver the brand new floor mats (on order) since he lives reasonably close. This young man did a great job and I’m sure he will go far in the business. My only somewhat negative feedback is with the Finance guy. He rushed through the paperwork signing with little to no explanation, apparently to allow time to engage in high pressure sales of the various extended warranties they were pushing. He did not seem pleased when I declined all offers.

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