Prompt, courteous, accommodating. Had my car towed here after hours due to a tire issue on GA 400. Had a new tire installed early the next morning.
Service was on point from arrival to departure... and as promised. Excellent care was given to me and my car. Thank you for your continued service.
I came into the dealership with a minor gas cap issue, but I was in a frantic because I thought it was more severe than it actually was. Chris Jensen reassured me everything would be fine and that there were some other minor fixes I needed on my car (that the previous owner did not do). It made me feel at ease that my entire car was inspected and they found the other issues before they became major breaks. I received nothing short of amazing service from Chris and everyone at INFINITI of Roswell. This will always be my go to location for any of my car issues. Thanks.
I came into the dealership with a minor gas cap issue. They fixed it very quickly and had me on my way. Unfortunately, the issue is still present but I am confident in the service departments abilities and i will be visiting again this week.
Austin Downey was very helpful in finding the perfect car for me! The purchase process was so simple; from start to finish, I was in and out within an hour.
By far the smoothest and attentive car buying experience I’ve had. Our sales rep Anthony was great from the start! The 2 hour drive was 100% worth it!
Roswell INFINITI continues to provide excellent customer service, even after the sell!! I will continue to do business with Roswell INFINITI. Thank you Chris for your great service!!
Brittany in service was amazing. She was very knowledgeable and pleasant to work with. I will use this dealership in the near future for my son's car.
I brought in my 2011 QX56 because my front passenger seat was broken. Chris Hansen was my service advisor and I cannot emphasize how incredibly helpful and prompt he was. He ordered the part, had me bring the car in and fixed the seat within a day. He is the best service advisor in this dealership. While the others are great too, they sometimes seem agitated and passive aggressive. The only reason I gave a 4 star rating is because they hit my bumper while the car was in their possession. When I found out, I called Chris and he had someone come bring me a loaner and fixed it within hours. He is a real asset to this department.
My car was serviced and ready when promised, and all work was completed as we agreed. I would definitely recommend this service department to others.
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