Roswell INFINITI Reviews in Atlanta, GA
great service, very friendly and helpful staff. we worked with Erin who was amazing. highly recommend her and roswell INFINITI!
Used express oil change, but nothing else needed.
Anthony made the process of buying a used car very easy. The time it took from beginning to end was by positively affected by Anthony’s efficiency and knowledge.
Thank you for the great service Zach and your helpful advice. Jasmine was a pleasure to work with. She was able to quickly put me in a loaner when Zach advised the car would not be ready.
Timely visit. Was able to wait in an empty waiting area. Freddy Flores kept me informed the status of my car. Always had a pleasant visit at INFINITI.
We have really enjoyed our experience with everyone at Roswell INFINITI so far. Just hoping that continues if we have a problem with the car. Extremely happy we decided to check out the QX60, what a vehicle !
Great Team there!!! They work hard for their customers!!!! Anthony Smith and Reggie was the best 2 reps. (Sales and Finance department) I planned on buying another vehicle in the future.
In all my years of buying automobiles,Roswel INFINITI tops them all!! The courtesy,consideration,expertise and knowledge blew me away with awe.Thanks to Derrick Baker my ultimate espectations were met and.CUSTOMER SATISFACTION was OFF THE CHART.HIGHLY RECOMMENDED.
As usual, excellent work by the service time. Work was done properly in the right amount of time. Highly recommend Roswell INFINITI and its service department.
Elizabeth was awesome and she gave great advise to help with my car selection. She allowed me to test drive comfortably and did not restrict me. I enjoyed the customer experience at your dealership.
El servio bueno y el personal muy amable ⭐⭐⭐⭐⭐👌
Very well organized, efficient, friendly. Service was done on time at expected cost. Very clean dealership. Eddie was very professional. Would recommend using your service.
Very nice dealership with whom to do business. The whole team was attentive and pleasant. No pressure sales and they were all more than happy to stay after hours to ensure we were happy.
My husband and I shopped around for a new, spacious vehicle for our family. After months of research, we decided to go with the INFINITI QX60. We were attracted to the vehicles spacious cabin, third row seating, and unlimited safety features. Our initial shopping experience started at INFINITI Duluth with another sales person, however there was a vehicle at the Roswell location that caught our attention. After a few phone calls to the dealership and a voicemail, I spoke with Erin. She was cheerful and move swiftly to track down the vehicle (she said she wanted to put her hands ...
Very professional and prompt.... I’ve been a customer here since I relocated 4 years ago, the service and value will keep me coming when service is needed.
I had a great experience
I appreciated receiving a text message with a link that showed the issues with my car. Fast service once I approved the repairs that I wanted completed.
Everyone was very courteous and professional. Anthony did a great job touching up a scrape on the left front fender. We had a very positive experience.
As always, I had a great experience! Freddy Flores kept me in the loop of everything! Love the complimentary snacks & drinks. It would be great if they had complimentary phone chargers for the wait!
I was met by a service advisor when I arrived. I was given and estimate to complete my service. They had my car completed before the time estimate. Great experience
Excellent Experience! Would recommend Anthony Smith to anyone in the market for new or used vehicle. We live over an hour away and the dealership stayed open over 2 hours late so we could come after work and purchase our vehicle. Thanks Roswell INFINITI for a great experience!
GREAT service at this INFINITI dealership!!
Dominic was very nice test ride was too short really couldn’t experience the car to much my daughter is the one who got me to go to your dealer I thought she would get a finders fee fir bringing me to infinity She works in the phone center appointments in Roswell infinity along with Dominic and Natasha
Very courteous, even with me having my 2 young children!!!
Chris Hanson is excellent. He did an outstanding job answering my questions and he always makes me feel like I'm his most important customer.
Awesome sales staff that really knows there product, complete commitment to the sales process and making the entire transaction easy, great selection of CPO inventory,
They did get the work done that was asked for. It essentially took 2 tries (said the car was done at the end of the day but it wasn’t) but did give a loaner. And, because of their mistake, they brought the car to us.
Bethany was great to work with. She absolutely knew the details about the QX 80 which I greatly appreciated. I also appreciated Derrick’s assistance in making sure I got the truck I wanted. Overall it was a fantastic experience.
Thanks for everything, this place is the BEST DEALER SERVICES I’ve ever been to, NATASHA FD, Anthony S, Wendell C, Derrick SM, There the best!!!!!
I had an incredible experience with the Roswell team! Class act and extremely welcoming. The did everything they could to meet me in the middle. It was an extremely smooth and fast in snd out process for buying a car - which is hard to find!!! Thank you!!!
Erin at roswell INFINITI was so awesome she treated me like family felt like i know her forever. Application process was very easy and straight forward.
Express service was great - start to finish. Being immediately greeted by the concierge team is great so you’re not just sitting in your car waiting for a service technician. Waiting area is really nice with plenty of room to spread out. Free Wi-Fi is awesome in case you need to work. Overall fantastic!
Excellent and fast customer support. Dealership stayed open three ours beyond its close time to complete my transaction and draw my new car home.... Fantastic.. Great team and sevice
My experience at Roswell INFINITI was outstanding. Dominic LaBarrie, Natasha Patterson and Rob all made me feel like they had my best interest at heart. I believe I have a great product and a great dealership to begin a long term relationship with. Great staff! Feels like home.
I had a pleasant experience working with Erin Clark during my car purchase. She is a very nice person with great knowledge about the INFINITI cars. If you ever shop in Roswell INFINITI, I recommend you working with Erin. You will not be disappointed.
Elizabeth was wonderful and we felt like INFINITI of Roswell was very caring and patient. Thank you for your help!
Quinton was awesome...he made me feel comfortable and was not pushy! I’m happy I stopped by for I was heading to another dealership.
I just leased my third vehicle here and always receive great assistance and service.
Zakary Grant was very helpful he kept me informed on the status of my vehicle. He is good people. He was a very nice guy!
100,000⭐'s to my salesperson, Erin Clark. Best sales experience EVER and I've bought a stupid amount of cars. She made the entire process fun and not so long and boring. She wasn't your "typical" pushy salesperson. If I ever seen this car, which I think I'll drive until the wheels fall off, I'll go back to her every time. Not to mention everyone else on staff was very kind as well. This dealership is the one to go to!!
Best car buying experience that I've had. Quinton was helpful and courteous showing us new features of the car. Tasha closed the deal very well finishing up the paperwork. My second purchase from Roswell INFINITI. More than made up for my prior experience 3 years ago.
Very friendly sales staff, leasing a new car and turning in our old leased vehicle was simple and accomplished the very same day. Excellent experience !
While buying a car can be a stressful experience, working with Erin & INFINITI Roswell was an absolute pleasure! Erin went above & beyond to accommodate our schedule, answer our questions and thoughtfully guide us through the buying process. Erin is knowledgeable, passionate and honest - a gray combination!
Mark has been taking care of me for the past 5+ years. He has helped me with service with my current Q50 as well as my previous Q50. His outstanding customer service has kept me coming back. I sincerely appreciate Mark as well as all the staff at Roswell INFINITI are great and I thank you all!
I took my vehicle in for service and I was greeted immediately by a representative. I was provided with a loaner vehicle and was kept informed about progress. My vehicle was ready in less time than had been expected! Great Customer Service!
Very friendly!! Staff was super nice and oil change was done quickly. I love this dealership. I just bought my new QX60 from them last fall.
They are just a great car dealership. Did not feel pressured. Just a good place to buy a car.
Erin Clark is HANDS DOWN the best salesperson I've ever had the pleasure to work with. You'd be a fool to not ask for her if you end up at this dealership. She is a GEM!!
knowledgeable staff and nice loaner cars
Very professiona Josh and Quention were very helpful in the test drive , the closing and the post sale demonstration. Reggie was very helpful with the finances
Superb service and attention to the customer. Sales and Service team are phenomenal.
Wendell was great to work with! Very responsive and not pushy at all. The dealership was very nice. Reggie with the finance department was easy to work with as well. Overall, it was a great experience and I would highly recommend them!
Thank you! It was a great experience. Quick service and very friendly staff. We appreciate it very much. Thank you again for everything. Kerri Weber
Enjoyed working with Service Adviser Mark. He kept us informed on the repair that was needed and when it would be done. Mark was very helpful and courteous to us.
Everyone was great, really friendly, I was met with kindness at every turn from the moment I walked in, I enjoyed the hospitality and the experience.
I love their service department. Professional and always clean. I have been to other dealerships and found everyone here to be the best. A friend of mine switched too for the same reason.
Brought our car in for a squeak and the Problem Was initially misdiagnosed, but we brought it back and they Worked with us to get the problem resolved and
Finance was very tricky I don’t feel she was very honest. Told me credit scores in high 700’s but when receipt from credit score emailed low 800’s offered way above going interest rate. Paperwork amount financed doesn’t match on all sheets or is confusing to read. I still have not received info on how to make a payment that was supposed to be mailed to me. Still have not received confirmation my old car was paid off after several weeks...with payment due on old car. New car had horrible scratches all over hood found next day when ...
Great Team for Sales and Service...They are all timely and accommodating even coming to our house! We will always go back to Wendell and Chris in service
Great place to buy a car from!! Our 1st visit to this dealership and it was not the normal grind!! Just Awesome!! Derrick the Manager worked with Us and was involved from the start to finish and Bethany our Saleswoman was Awesome..not pushy and she was very knowledgeable! Keep up the good work!! A hidden gem in the Auto Industry!!
Bethany and Rob made the buying experience so easy! I live 2 hours from the dealership and Bethany met me halfway with the QX50 I was interested in for a test drive. This wasn't the "one", but I drove to Roswell a few days later and there was a huge selection of certified pre-owned QX50's to choose from on the lot. I found the perfect QX50 and couldn't be happier! I would highly recommend this dealership and their amazing staff if you are in the market for an INFINITI!
Roswell INFINITI has been the dealership I take my Q45 for the last five years when I need service. A few weeks ago I came for service while there Beth Oliver helped me buy a used INFINITI.
Great sales rep, finance rep, just wonderful experience all the way around! Will definitely refer others to this dealership and tell all about the experience I had.
Very professional and down to earth. I recommend this dealer Excellent service. They have best inventory. Explained all features positives. 100% I recommend Roswell INFINITI
Best INFINITI location hands down thanks to Mr. Joe Triola the service representative. I had an unexpected issue with my vehicle and it was time for repairs. I was nervous like any human being. I had many questions and worries, but joe took all my car concerns away. He is the most knowledgeable service representative I’ve encountered. He is a (diverse) communicator and is extremely excellent with customer service! A lot of businesses lack good people. Thank you Mr. Joe Triola because of you this is now my home dealership!
Natasha and Anthony got the job done! I’d recommend purchasing a vehicle from them 100%!! Anthony was very polite and understanding of our situation and natasha was there to help!! Only thing i didn’t like is the no haggling one low price thing. And one of the tires were dry rotted!
Excellent service from beginning to end. Loved working with Dominic, he was very professional and made my experience seamless. This was the best car buying experience I have ever had.
I was pleasantly surprised by the exceptional service that I received from Dominic La Barrie. He was attentive to my needs and requests as a customer and made this the best car purchasing experience! He also went above and beyond to address all of my concerns and deliver my vehicle personally. Thank you, Roswell of INFINITI Team for exceeding my expectations! It was definitely worth the drive.
Service was great. The staff was pleasant and very helpful. I was offered a loaner car and was kept up to date with the progress on my car
This was my first experience with an INFINITI dealership. And Quinton was very professional, thoroughly informative and efficient. Overall great customer service through the process.
I was extremely pleased with how much time Erin spent with me explaining all the features of each car and the value of purchasing an automobile from Infinity. This included warranty information, service excellence, safety features, and many additional details.Erin was extremely professional and very focused on understanding my needs. I would highly recommend her to my friends and family.
This was our first time buying from Roswell INFINITI and it was a great experience! Dominic La Barrie made our purchase smooth & easy. He was extremely knowledgeable regarding the QX60. To be honest, I cringed walking into the dealership preparing myself for car-purchase-battle, but it never materialized. So refreshing...my wife and I were impressed and will be a repeat customers!
Dominic LaBarrie was an awesome sales consultant. Knowledgeable, personable, professional and well informed. He knew his product extremely well. He know the competitors and could make accurate and fair comparisons. Great guy to work with. I'd buy from him again!
Great fast service Same staff very reliable
Outstanding service overall... with special recognition to Josh Andrews (sales) and Chris Hansen (service). As a long-term (multiple vehicle) customer, it is important to me that customer loyalty be met with trustworthy/honest service. The team at Roswell INFINITI clearly delivers on this expectation.
We had a great experience at Roswell Infinity with Wendell Collins. The test drive went smoothly and the purchasing and trade-in process was seamless. The pricing for our trade in and for our new used vehicle was fair. The dealership itself was clean and pleasant, and we were offered refreshments while we waited. When we moved to sign papers and render payment, we saw Reggie Johnson, who was knowledgeable, friendly, and worked quickly. We would definitely return to see Wendell and Reggie in the future.
This is our second lease through Josh and once again we couldn’t be happier with the service that was provided!! We plan to go through Josh for all future leases and will continue sending friends and family over because he is trustworthy and we know we are in excellent hands.
It was the easiest and most rewarding car purchase of my life! I felt confident that my purchase would be solid and one that I would never regret and I was right!
We had a great experience here purchasing a used vehicle. The pricing was fair and the experience went smoothly. Wendell was friendly and easy to work with. We would come here again in the future.
The GREATEST car dealership I've ever have to workl with!!!!! The best salesman ever @ Chris Hansen!!! They did a great job on repairing my car.
We rate Roswell INFINITI a 5-star dealership where quality service and customer satisfaction is a MUST! More specifically, we commend our sales representative, Erin Clark, for her personable and professional approach. On Saturday, February 27, we had an 11am appointment with her who texted us a day prior an introductory video of her and the car of interest. Upon our arrival, she greeted us with a warm smile and a relaxed demeanor. Her knowledge, experience, and guidance were welcomed along with her humor for we were in dire need of a new car, but not ready to purchase without exhausting all ...
Amazing service and great auto purchasing experience. We appreciate your attention to detail in our purchase. Thank you so much Erin Clark!
My husband and I went in late in the day looking for an SUV. We are so grateful that Erin and Reggie took the time to make our purchase pleasant and easy. No pressure, no hard sale just super friendly, professional and accommodating. Thank you!
This was the fourth time I purchased a vehicle from Roswell INFINITI and the experience was exceptional. From working with Erin in Sales through Natasha in the Finance department, the entire process was very efficient, quick, and professional. They are focused on serving the customer. I highly recommend Roswell INFINITI.
Purchased a CPO QX 80 from Roswell Infinity, they were easy to work with and Erin was Amazing to work with. She had everything ready for me, even when I got there late, and then test drove numerous vehicles all day. She rolled with my requests without missing a beat, even though she had multiple customers in the showroom. I would highly recommend Erin and the Roswell team if your in the market for a new vehicle.
Best car dealership experience I have ever had. Erin was outstanding and extremely knowledgeable. We are very happy with our new QX80 and we will be recommending this dealership to all of our friends and family!