Roswell INFINITI Reviews in Atlanta, GA

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DealerRater May 22, 2022

It was a great experience. Very nice and friendly staff. Made the process easy, simple, and didn't take long. They explained everything needed and any questions asked were answered. Would highly recommend others to check out the dealership.

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Google May 18, 2022

Loved the service! The entire purchasing experience was wonderful and that's hard to say about car-buying. Thank you Quintin and Matt for a great experience. I love BlueBell my new INFINITI!

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Google May 18, 2022

I was very impressed with the high level of integrity shown by the service manager, Scott as well as his high energy support team of Erika and Courtney. This dealership is fortunate to have them.

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Google May 15, 2022

Great experience! Bought our daughter a 2019 Mini Cooper Countryman. In a crazy market for new and used cars, Quintin (Sales) and Elizabeth (Finance) made us feel comfortable throughout the whole process. Their attention to detail was much appreciated. Looking forward to working with them again down the road on our next vehicle … first class!

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Google May 15, 2022

Erin Clark was very professional and a pleasure to work with. The whole experience was painless.

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Google May 14, 2022

Very quick in an out

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Google May 13, 2022

The entire experience felt more like checking in and checking out of a very nice hotel, rather than dropping and picking up a car from a repair shop!

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Google May 13, 2022

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DealerRater May 12, 2022

Mrs. Erin is amazing at what she does for Roswell INFINITI. She made me very at home and made the process very easy and smooth.

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Google May 10, 2022

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Google May 6, 2022

Only talked with parts department but very helpful and knowledgeable

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DealerRater May 4, 2022

I was in the market for an INFINITI. Initially I looked online at various deals and decided I would test drive at a dealer location, and then continue the purchase online. I made an appointment at the Roswell INFINITI location. Prior to the visit, Erin emailed me a 360-Video tour of the make, model, and color I was looking for. The video was very thoughtful, and Erin was very charismatic in her delivery, knowledgeable, and professional. Additionally, every person at the location greeted us with a smile and kind words. Elizabeth did an excellent job explaining our extended warenty options ...

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Google May 4, 2022

Roswell INFINITI takes care of all of our needs for both our QX60 and QX50. Fredy Flores is our main contact who provides excellent customer service. He is really great to work with and we always ask for him. Derrick Baker in the show room is our other contact who also provides top-notch service and fantastic to work with!

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DealerRater May 3, 2022

Erin, Elizabeth & Erika all were extremely helpful in the purchasing of my car. The entire Roswell INFINITI staff were amazing. We will continue to do business with them. Hoza C.

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Google May 1, 2022

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DealerRater May 1, 2022

Excellent team, very helpful. They don't pressure you into decisions. They guide you through the process to the best vehicle for you.

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DealerRater Apr 30, 2022

Can’t say enough about how much we enjoyed our interactions with Erin, Rob, and Matt in Finance. Solid “A-Team”. We’re enjoying our Q60 Convertible a ton already and Erin made it happen backed by a stellar team. Everything they promised, they delivered on. They were fair on my trade and fair on their price…and Erin was professional, courteous, and amazing with follow up and checking in on us throughout the process. We’ve been doing business with Roswell INFINITI for over 10 years now…and every interaction is solid…recommend highly.

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Google Apr 30, 2022

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Google Apr 29, 2022

Erika was AWESOME! Extremely attentive to what we needed. She kept us in the loop every step of the way as our car was serviced. Thank you Erika and INFINITI!

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Google Apr 29, 2022

Great professional. Takes care of customers needs. Does his due diligence and answers questions.

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Google Apr 28, 2022

I took my car here for service and it was the best experience I have ever had and they had my car done with the time they had told me so that was great.

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Google Apr 28, 2022

Service Advisor Jasmine is patient, responsive and very knowledgeable. It's reassuring to deal with such a professional person. Thanks

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Google Apr 27, 2022

Great thanks to Damone my sales guy and Derrick the sales manager and Rob Erin and Elizabeth . It took the whole team but You guys delivered my dream vehicle .

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Google Apr 27, 2022

A+ test drive experience. Erin Clark is so knowledgeable, upfront and funny. I highly recommend this dealership.

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Google Apr 27, 2022

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Google Apr 26, 2022

This dealership is top quality all the way! We have been INFINITI drivers for many many years. Most recently, Erin took excellent care of us on purchasing our Q50 at lease end and I would highly recommend!!

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DealerRater Apr 23, 2022

Erin and the rest of the INFINITI team are top notch! Customer service friendly and very accommodating. They all made the process of buying a car smooth and easy. Highly recommend this team!

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Google Apr 22, 2022

I visit this dealership for used car. Jennifer was my sales associate. She is very friendly. She felt me like I am meeting my friend. I really appreciate her excellent customer service.

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Facebook Apr 22, 2022

Thank you Dominic LaBarrie for your amazing and friendly service with the purchase of my new 2022 QX60! Due to the shortage of vehicles today, I really appreciate your hard work in locating the exact color and trim I wanted! Thanks to you and your Sales Manager Derrick Baker outstanding efforts, I was able to bring home my Warm Titanium 2022 QX60 aka "Miss. Serenity"! 😁😍

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Google Apr 22, 2022

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Google Apr 22, 2022

Thank you Jennifer & Erika!! Back in October I came here looking for my new “mom” car. From day one Jennifer looked for the exact qx50 I wanted from color to trim. She found it within days and also had it detailed to perfection. My husband and I have bought a handful of cars and she was the best to work cause she was honest, patient and soo sweet. I definitely recommend her if you’re looking to buy your next car from this dealership. If you already have one then I definitely recommend Erika in the service department. She ...

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Cars Apr 21, 2022

As a women I do research and have to be able to trust the service men and women. Chris Hansen and Roswell INFINITI have never let me down!

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DealerRater Apr 17, 2022

A big thank you to Erin.As an out of state buyer she went above my expectations to make the purchase go smoothly.She professionally handled the transfer and even arranged for someone to pick us up at our hotel,how nice! Also a thank you to Cortni a wonderful young lady that drove us,a testament to the quality people that work at this dealership.

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Facebook Apr 12, 2022

We just purchased a certified pre owned QX50 and could not be happier! The sales process led by Erin was quick and easy. Erin had the car ready for a test drive. She was friendly and knowledgeable - no sales pressure. Erin did a thorough job explaining all the features of the QX50 and the atmosphere inside the dealership was second to none. Once we made our decision we met with Matt finance the manager who was also a pleasure to deal with. Great place to buy a car!

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DealerRater Apr 12, 2022

We just purchased a certified pre owned QX50 and could not be happier! The sales process led by Erin was quick and easy. Erin had the car ready for a test drive. She was friendly and knowledgeable - no sales pressure. Erin did a thorough job explaining all the features of the QX50 and the atmosphere inside the dealership was second to none. Once we made our decision we met with Matt the finance manager who was also a pleasure to deal with. Great place to buy a car!

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Facebook Apr 7, 2022

Great service. My car runs like a brand new.

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Google Apr 6, 2022

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Google Apr 5, 2022

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Google Apr 4, 2022

Great Dealership. I bought out my 2019 Q50 and worked with Wendell. He was very helpful throughout the process. Matt in finance was also very helpful. Nice experience.

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DealerRater Mar 31, 2022

Wonderful to work with! She made it feel like I was buying a new car with a friend.

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Facebook Mar 30, 2022

Damone Newton put us at ease from the very beginning. Even after being approached by another sales person when we arrived, we asked for him because of his friendly initial introduction on the phone. He explained the vehicle’s features, then took us on a test drive. He was incredibly knowledgeable and made us feel very special. Great Sales person. Derrick Baker was the perfect sales support and listened to our needs. He answered questions with great detail and thoroughly. He insured we never felt rushed or out of place. He controlled the process from beginning to end with the ...

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DealerRater Mar 30, 2022

Thanks very much for your assistance and to sell best car for me .thanks again

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Google Mar 27, 2022

Absolutely Excellent Service!

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DealerRater Mar 27, 2022

The service was prompt and straight to the point! A very seamless process. Erin was great and super helpful!

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DealerRater Mar 15, 2022

Erin Clark is amazing!!!!!!! Super Kind and personable. Makes sure you’re getting the best deal with the best customer service ever!!!!!! Love her💙💜

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Google Mar 14, 2022

Erin Clark of Roswell Infinity was fantastic! The purchase of our QX60 was the most hassle free and enjoyable buying experience ever. Highly recommend.

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Google Mar 13, 2022

The dealership was welcoming, clean, and an overall great experience. They didn't want me to just buy a vehicle, but wanted me to understand that they were there to help us for the long run. And I'll add that Erin Clark was awesome! Will be back to Roswell INFINITI for our service and INFINITI needs.

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DealerRater Mar 12, 2022

Very good sales experience with Jennifer. She listened to us, showed the difference between choices and had the patience with our decision.. She made "closing our deal" a good experience. Also, very good service experience with Essy, a very professional & helpful service rep. for our 1st LOFX.

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DealerRater Mar 12, 2022

I'm in awe of the true professionals that are at this location. I was truly blessed by this visit and the help I was given by Erin and the others. I highly recommend that this be your place of choice when purchasing a vehicle.

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Facebook Mar 10, 2022

I had been searching for the perfect truck for over a year when I came across a pre-owned truck they had. I immediately reached out and spoke with Erin, who went outside in the rain and sent me a video of the truck inside and out since I was over 2 hours away and didn't want to make the drive until I was certain it was what I wanted. Once I knew it was exactly what I was looking for, I spoke with he manager, Derrick, who was extremely nice and pleasant to deal with. When all of the details ...

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DealerRater Mar 10, 2022

I had been searching for the perfect truck for over a year when I came across a pre-owned truck they had. I immediately reached out and spoke with Erin, who went outside in the rain and sent me a video of the truck inside and out since I was over 2 hours away and didn't want to make the drive until I was certain it was what I wanted. Once I knew it was exactly what I was looking for, I spoke with he manager, Derrick, who was extremely nice and pleasant to deal with. When all of the details ...

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Facebook Mar 8, 2022

The whole team at Roswell INFINITI was fantastic. They treat you like family! Dominic La Barrie was such a pleasure to work with and so very knowledgeable. I absolutely love my new QX50 ❤️

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Google Feb 28, 2022

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Facebook Feb 27, 2022

Wonderful experience and very professional fast service and my car is beautiful

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DealerRater Feb 25, 2022

The service was great. I thought the car wash has much improved and was on par with a $25 car wash.

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Google Feb 25, 2022

My experience at Roswell INFINITI is always top notch!

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Google Feb 24, 2022

I’m always pleased with the service I receive at Roswell INFINITI. There are other INFINITI dealerships that are closer to my home however I make that special trip each and every time to this location because I’m always pleased with the service and the staff. They’re phenomenal.

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Google Feb 24, 2022

Used the Express Service area for a scheduled 5000 mile check-up. I usually have time to "shop" in the showroom for my next INFINITI but started talking with my favorite sales guy, Rushdi, and my car was finished before I was ready to leave. Esmeralda Rivera in service was so kind that I didn't complain when she told me I needed tires. This is the best "dealer service" you can find near Atlanta. Satisfied INFINITI owner since 1996.

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Google Feb 23, 2022

Parts guy did a great job helping me find the right gas cap. Big thanks! Hoza

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Facebook Feb 23, 2022

I've been using Roswell INFINITI of North Atlanta for many years to service my G37. They give excellent service and customer service. A shout out to Esmeralda Riveria and to Scott Owens!

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DealerRater Feb 23, 2022

I've been using Roswell INFINITI of North Atlanta for many years to service my G37. They've given excellent customer service and had my car ready in a timely manner. A shout out to Esmeralda Riveria, BJ and to Scott Owens who helped me this last visit! Thank you.

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Google Feb 23, 2022

One of the best car buying experiences we have ever had and Josh Andrews was outstanding. The whole team was very professional and just nice people. Never felt pressured and they worked with me to make the deal I needed to be satisfied with the purchase. Highly recommend and we will be back.

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Google Feb 22, 2022

Went for minor maintenance issues and everything was done in a well timed manner, Freddy was amazing and very helpful with answering all the questions and keeping us informed

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Google Feb 22, 2022

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Google Feb 22, 2022

Had an excellent time. Wendell was knowledgeable and easy to work with.

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Google Feb 11, 2022

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DealerRater Feb 8, 2022

Jennifer was great! We love our INFINITI, she was very knowledgeable and helped us make the best decision for our family. Thanks!

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Facebook Feb 6, 2022

Thank you Rushdi, Kristen and Matt for making my purchase experience smooth and easy. I am truly still in awe of how quickly everything went.

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Facebook Feb 4, 2022

During the past 30 years my wife and I have leased or purchased at least ten new cars. Service has rarely been needed, but when required, has been timely and reasonably priced. Excellent cars, dealership (Roswell INFINITI of North Atlanta), and service department. Good experience every time.

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Google Feb 3, 2022

One of the best car buying experience I have ever had. Mark, my salesman, is extremely professional, courteous and knowledgeable. A pleasure to work with.

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Facebook Feb 1, 2022

I just love my service rep at Roswell INFINITI Erica Denson. I brought my car in and it had several issues, and she was courteous fast and efficient. I got a loaner, and the car was ready within two days. All the issues were taken care of it was nice and clean and their service is impeccable. Thank you Roswell INFINITI

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DealerRater Jan 31, 2022

Erin Clark is an amazing person. She was communicative. She kept us updated. And made sure that I got my 2022 INFINITI QX60. Erin is super friendly and honest and my husband and I enjoyed my car buying experience fully!

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Google Jan 30, 2022

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DealerRater Jan 30, 2022

I had a wonderful experience at Roswell INFINITI. Kudos to Erin Clark my Salesperson who listened to my needs and quickly delivered. Thanks so much for your professional service.

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DealerRater Jan 30, 2022

Ask for Jennifer T. is so personable and energetic! She knows her cars and will get you a great deal!

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Google Jan 29, 2022

AWESOME EXPERIENCE AT ROSWELL INFINITI! Erin Clark is the best 👌

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DealerRater Jan 29, 2022

It was a pleasure meeting all the folks at Roswell Infinite. The service was great! We will definitely be giving them our business in the future.

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Google Jan 29, 2022

Erin Clark is an amazing person. She was communicative. She kept us updated. And made sure that I got my 2022 INFINITI QX60. Erin is super friendly and honest and my husband and I enjoyed my car buying experience fully!

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DealerRater Jan 28, 2022

Great dealership I bought a car here recently and it’s great , great service great everything thank you

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DealerRater Jan 28, 2022

Jennifer was exceptionally professional and knowledgeable. She answered all of my questions and I especially enjoyed her positive demeanor, attitude, and energy. I highly recommend Jennifer and Roswell INFINITI to experience an exceptional automobile purchase.

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Google Jan 28, 2022

Dominic LaBarrie provided my wife and me with the highest level of professionalism and salesmanship. His patience, knowledge, integrity and sense of humor made our buying experience positive and memorable. I highly recommend Dominic as your point of contact when buying an INFINITI at this dealership!

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DealerRater Jan 27, 2022

Quinton was outstanding to work with while purchasing our QX60! He was patient and went over all the feature in the vehicle. He took the time to help ensure we got the deal we needed. He has followed up since the purchase as well. We love our QX60 and look forward to working with Roswell INFINITI in the future! We would recommend Quinton to anyone in the need for an INFINITI!

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DealerRater Jan 26, 2022

I hate to buy cars because car salespeople always seem slimy. However I had a great experience with Jennifer. She was not pushy (but not a doormat either) and is very knowledgeable about her product. If you go to Roswell INFINITI, seek her out.

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Google Jan 26, 2022

Every single member of the INFINITI team at Roswell INFINITI of Georgia was outstanding in service and professionalism! I was greeted by every employee who passed by, including the service employees who detailed my new purchase. Dominique was exceptional in his care and knowledge and support in assisting me to find and make a decision on the best new vehicle for me. He was patient and easy to work and speak with about my needs and concerns. He took his time and never made me feel rushed. I felt that he was honest and genuinely wanted me to get the ...

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Google Jan 26, 2022

Erin Clark was extremely knowledgeable and made sure I understood the new features of my 3rd Infinity. Please ask for Erin!

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DealerRater Jan 26, 2022

Erin was so professional and made the process of purchasing my 3rd Infinity very enjoyable. I would highly recommend buying a vehicle from Erin.

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DealerRater Jan 25, 2022

Jennifer was so warm and friendly. She is so easy to talk to and down to earth. She is very knowledgeable and helpful - she made me feel like I was her only customer. I will recommend her to my friends and family.

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DealerRater Jan 24, 2022

I’ve been looking for a while now and must say Jennifer was the most pleasant and personable sales associate I have met. She is very knowledgeable and makes you excited about purchasing a new vehicle. Such an asset and seems to love her work. Thank you for the opportunity to commend this young lady.

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DealerRater Jan 24, 2022

Jennifer was extremely helpful and courteous. It's rare to have a "GREAT" car-buying experience - but Jennifer changed my mind. She was attentive, not pushy and very knowledgeable.

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Google Jan 24, 2022

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DealerRater Jan 24, 2022

Worked me in at the last minute and promptly got to work as soon as I arrived. Kept me advised during the whole process. Took my concerns seriously. Explained every item on the bill.

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Google Jan 24, 2022

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Google Jan 24, 2022

Recently purchased a Chevrolet Silverado from this dealership and the whole process went great! Rushdi Rabia and the team there made it super simple to trade in my vehicle towards another. Great experience overall!

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Google Jan 23, 2022

Chris Hansen, my service writer, was great; so was the service. Very quick, and the car was washed very nicely. Prices are reasonable.

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DealerRater Jan 22, 2022

I can’t say enough about this wonderful salesman, WENDALL IS AWESOME!!! I am a very picky person, and it was so cold out, but I wouldn’t leave until I was satisfied. Wendall was so patient with us and so very professional, you couldn’t ask for a better sales person. He wasn’t a pushy salesman either, and he has a great since of humor too!. I had a few questions about my car and he was available and more than happy to help. You guys over at INFINITI really need to hold onto that one! He is ...

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Google Jan 22, 2022

Jasmine Blake was very helpful and explained exactly what needs to be done for regular maintenance. My car was ready on time as promised.

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Google Jan 22, 2022

Erica listened to all my concerns. She was very professional and knowledgeable. She made sure that I left very satisfied with the concerns I had addressed to her. Erica keep up the good work.

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DealerRater Jan 22, 2022

Jennifer was incredibly friendly and informative through the whole car buying process. Never once did we feel pressured through the entire experience!

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Google Jan 22, 2022

Top notch service expected and top tier service was received by my service representative Erika and the entire Roswell INFINITI of North Atlanta team. From visiting my sales representative Quinton while my vehicle was being serviced, to the impeccable customer service that Erika provided while meeting my vehicle needs. Thank you team, continue to strive for Excellence.

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Google Jan 21, 2022


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